Shipping policy

Shipping Policy

Last Updated: December 25, 2025

1. Order Processing Time After you place an order, our team works hard to get it ready.

  • All orders are processed within 1 to 2 business days (excluding weekends and holidays).

  • You will receive a notification (SMS or Email) once your order has been dispatched.

2. Order Confirmation (Important) To ensure authentic orders, we may contact you via Phone Call or WhatsApp to confirm your address and order details before dispatching.

  • Please ensure your phone number is active.

  • If we cannot contact you after 3 attempts, your order might be cancelled.

3. Shipping Rates & Delivery Estimates We deliver to all cities across Pakistan.

  • Standard Shipping Rate: We charge a flat rate of Rs. [199] on all orders below Rs. [3000].

  • Free Shipping: We offer Free Shipping on orders over Rs. [3000].

  • Estimated Delivery Time:

    • Major Cities (Lahore, Karachi, Islamabad): 2-4 working days.

    • Other Cities & Remote Areas: 4-6 working days.

Note: Delivery delays can occasionally occur during public holidays, sales events, or unforeseen weather conditions.

4. Courier Partners We trust reliable courier services to deliver your Royal Linen products safely. Our delivery partners include [TCS / Leopards / Trax / Call Courier].

5. Order Tracking Once your order is shipped, we will send you a Tracking Number via Email or SMS. You can use this number to check the live status of your shipment on the courier’s website.

6. Cash on Delivery (COD) We offer Cash on Delivery service for your convenience. Please have the exact amount ready for the rider when they arrive to deliver your package.

7. Damaged Parcels If the packaging appears opened or severely damaged upon delivery, please do not accept the shipment and contact us immediately at royallinen.pk@gmail.com